High-quality and reliable technical support is the foundation of any effective business. For over 25 years we have been providing our clients with fast and professional support with respect to repairs, check-ups and warranty service. We boast extremely well qualified personnel who receive additional training on a regular basis. We do all this and more to provide top quality services to our clients. We are authorised to service products of such companies as AURORA, DAFO, DEROVIS, FISCHER PANDA, FOGTEC, HÜBNER, LUMINATOR, ROSHO, TM, VALEO and VENTURA Door Systems. We also have a stock of spare parts of all these companies.

About service

El-Cab's unit of maintenance services comprises a group of skilled employees providing assembly services as well as warranty and post-warranty inspections to ensure long-lasting and reliable operation of devices. It is a team of highly-skilled staff boasting relevant licences and certificates, years of experience in assembling, repairs and measuring of the devices and systems on our offer. We provide professional assistance and technical advisory services.

Contact us on +48 (61) 8118 625 or e-mail us at: [email protected]


Offer

By commencing cooperation with our company, you gain certainty of receiving fast and efficient support from the hands of competent specialists.

Our company performs repairs, check-ups and installation of:
- air conditioning systems for buses, trolleybuses and trams of VALEO company
- DAFO / FOGTEC fire fighting solutions
- passenger information systems of LUMINATOR company
- surveillance, passenger counting and vehicle localisation systems by DEROVIS / ROSHO
- audio & video systems of BOSCH company
- power generators of FISCHER PANDA company
- refrigerators, cookers and heaters by TM company
- we repair electrical systems in vehicles.

SERVICE INSPECTIONS:
- air conditioning systems
- fire extinguishing systems in the engine compartment
- monitoring systems
- power generators.

Service Stations

To optimise the activities and scope of our support service we cooperate with several support service stations throughout Poland.

Bus Service Center Sp. z o.o.
http://www.busservicecenter.pl/p,s,kontakt.html

Monitoring, air-conditioning, generators.

Flis-Waszkiewicz S.C.
http://www.f-w.com.pl/

Monitoring, air-conditioning, passenger information systems.



In the case of FISCHER PANDA products (power generators) we cooperate with the following support service stations:

Bus Service Center Sp. z o.o.
ul. Pionierów 8
44-117 Gliwice
tel.: +48 32 279 25 85
fax.: +48 32 331 04 20
kom.: +48 664 15 27 14
Osoba kontaktowa: Adam Cegłowski
[email protected]
FRIGIPOL Oddział Gdańsk Sp. z o.o.
ul.Śnieżna 1
80-536 Gdańsk
tel.: +48 58 343 70 58
fax.: +48 58 343 76 15
kom.: +48 606 774 519
Osoba kontaktowa: Tadeusz Wilewski
[email protected]
OMNI MOTO Sp. z o.o.
ul. Nowodworska 30
59-220 Legnica
tel.: +48 76 850 62 51
fax.: +48 76 850 62 51
kom.: +48 694 486 626
24H - pogotowie serwisowe: +48 660 232 039
Osoba kontaktowa: Andrzej Kot
[email protected]
PHU LONKO Robert Sitnik
ul. Pogonowskiego 10
Wólka Radzymińska
05-126 Nieporęt
tel.: +48 22 799 24 63
fax.: +48 22 678 30 76
kom.: +48 602 196 570
Osoba kontaktowa: Robert Sitnik
[email protected]
ZAKŁAD HANDLOWO-USŁUGOWY Zygmunt Żarna
ul. Tracka 5
10-346 Olsztyn
tel.: +48 89 532 13 28
fax.: +48 89 532 13 26
[email protected]
ZESZUTA Sp. z o.o.
ul. Garbarska 79
26-600 Radom
tel.: +48 48 360 87 75
fax.: +48 48 360 87 47
[email protected]

Reference customers

For many years El-Cab has enjoyed its Clients' trust. We can boast successful maintenance implementations in many companies from the bus and rail industry.

The list of our key Clients can be found below:

Gdańskie Autobusy i Tramwaje

Gdańskie Autobusy i Tramwaje

MPK Poznań Sp. z o.o.

MPK Poznań Sp. z o.o.

MPK Kraków S.A.

MPK Kraków S.A.

PKM Katowice Sp. z o.o.

PKM Katowice Sp. z o.o.

RCKiK Zielona Góra

RCKiK Zielona Góra

SOLARIS Bus & Coach S.A.

SOLARIS Bus & Coach Sp. z o. o.

SPA Klonowica Sp. z o.o.

SPA Klonowica Sp. z o.o.

Warszawska Kolej Dojazdowa Sp. z o.o.

Warszawska Kolej Dojazdowa Sp. z o.o.

Complaints

TERMS & CONDITIONS OF ACCEPTING EQUIPMENT FOR SERVICE

We kindly inform our Customers that every device submitted for servicing must have a completed and attached RMA form.

RMA Form

A complete RMA form should be sent electronically to [email protected] and enclosed with the goods to be shipped.
- El-Cab reserves the right to suspend the service/complaint procedure on the device until the customer completes the missing form and information contained therein
- a three month warranty is provided for the paid service performed. The warranty period is calculated from the date of invoice. The warranty covers only defects in the repair work performed
- equipment submitted for warranty repair, in which factors voiding the warranty are found, shall result in charging the customer with administrative costs in the amount of PLN 450.00 net
- in the case of in-person pickups, the equipment shall be issued after the service is performed, against receipt, without checking the identity of the pickup recipient.

El-Cab does not cover the costs of collecting shipments, unless the agreement states otherwise.

CONTACT: [email protected], phone +48 (61) 8118 625

Attachments

El-Cab Sp. z o.o.
ul. Obornicka 37, Bolechowo-Osiedle
62-005 Owinska
Poland

Secretariat: +48 61 8118 600
Office Service - +48 61 8118 625
Service Manager - Tomasz Andrucewicz - +48 61 8118 650
Service 24h - +48 694 481 659
e-mail: [email protected]